On January 23, Mr. Roy Cheng, an expert in arbitration and mediation, came to our Club to share with us his experience as a mediator. He summarized how a mediator works, and how crucial it is, in this day and age of political polarization. He believed that the most important elements in mediation are: listening, and empathy. He detailed, in confidence, some of the behind-the-scenes mediation efforts to break the impasse at Hong Kong Polytechnic University in November. To thank Mr. Cheng for his sharing, Past President Peter presented a fan with calligraphy that reads “和為貴 / Treasure harmony” – a message that is much needed in today’s society.